Procedures and Training – eTool Staff Resources

Procedures and Training

Ark / Procedures and Training

LCI Data Checking Procedure – Draft

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eToolLCD Coaching / LCD Services Team - 09/11/2024

ChatGPT Usage Procedure For Coding

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Product Team - 07/31/2023

Windows RDS Server Account Management

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Procedures and Training / Product Team - 06/06/2023

‘30 days Trial’ for high potential Specialist Hotseat clients

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Business Development Team / eToolLCD Coaching / LCD Services Team - 03/24/2023

Patterns and Practices – RapidLCA

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Product Team - 10/20/2022

Database Recreation in RDS

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Product Team - 09/16/2022

The Importance of Clear Communications

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All Staff - 08/12/2022

Information Security Management Policy

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All Staff / Policies - 08/06/2022

Refund Procedure

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eToolLCD Coaching / Financial and Administration - 06/16/2022

Working with SQL & the ORM

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Product Team - 05/08/2022

Inventory Collection (Take Off) – DRAFT

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LCD Services Team - 03/04/2022

Subscription Management – New, Upgrade and Renewal

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Business Development Team / eToolLCD Coaching / Financial and Administration - 01/10/2022

Risk Management Procedure

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All Staff - 09/22/2021

Inter-Company Accounting Procedure

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Financial and Administration - 05/03/2021

Risk Management Training

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All Staff - 04/06/2021

Access Control Procedure

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eToolLCD Coaching / Information Technology / Product Team - 02/18/2021

Support Request Management Procedure

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eToolLCD Coaching - 02/08/2021

Business Continuity Plan

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All Staff - 08/31/2020

eTool Branding Guidelines

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All Staff / Business Development Team - 08/19/2020

Handover Procedure Accepted Quote to Job Start, BD to Services or LCD Coaching

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Business Development Team / eToolLCD Coaching / LCD Services Team - 06/07/2020

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